Quality Philosophy

At LuPaul-FC Mason we believe that quality begins before the part is designed. We work with our customers and employees to develop a philosophy of Conscious Quality. This means we build quality into our products from inception to design to process to employee training. To achieve these objectives, we are committed to:

1. An ongoing effort to promote Continuous Conscious Quality Awareness among our employees.
2. Acceptance criteria are zero discrepancies.
3. Appropriate training and motivation effort.
4. The proper use and evaluation of statistical methods and techniques.
5. Foolproof manufacturing operations.
6. Suppliers with similar philosophies and standards.
7. LTQS – continuous improvement program.
8. Reviewing the Quality System on an annual basis unless otherwise required.
9. Utilizing the Quality System Assessment manual for internal auditing.
10. 100% on-time delivery.